Version 2026-10 · Last updated 6 October 2026. This policy applies to every booking on Stay in Bharat unless the property page clearly says otherwise before you book.
Cancelling as a guest
- Free cancellation until 24 hours before the property's standard check-in time. Any online deposit is refunded in full.
- After that, the online deposit is not refunded. This also applies to no-shows and leaving early.
- Bookings made inside that 24-hour window are non-refundable from the moment you pay. We show this clearly before you pay.
- With Pay ₹0 now bookings nothing is charged online, so there is nothing to refund; please still cancel on your trip page so the host can re-sell the room.
- An advance paid online after the host confirms is treated like a deposit: refunded in full before the free-cancellation deadline, not refunded after it or for a no-show.
Changing dates
Before the free-cancellation deadline you can change dates on your trip page if the same room is free. If the new dates cost less, we refund the difference in the deposit; if they cost more, you pay the difference.
If the host cancels or can't provide the room
You get a full refund of everything paid online, and our support team helps you find another stay. The host receives strike points.
Refund timing
Refunds go back to the original payment method automatically. Banks usually take 5–7 working days to show them.
Problems at the property
Use Report a problem on your trip page within 7 days of check-out. We review both sides and may refund all or part of the online payment.